Effective Date: April 2025
Last Updated: June 2025
1. Introduction
980 Spaces (“we,” “us,” or “our”) operates connect.980spaces.com and provides coworking spaces, private offices, and related workspace services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, visit our facilities, or interact with our platform.
2. Information We Collect
Personal Information
- Name, email address, phone number
- Membership and workspace booking information
- Payment and billing information for workspace services
- Emergency contact information
- Professional information and company details
- Communication preferences and consent records
Usage Information
- Device information (IP address, browser type, operating system)
- Website and platform usage data
- Facility access logs and workspace usage patterns
- Cookies and similar tracking technologies
- Location data (if permitted) for facility access
Communication Data
- Messages sent and received through our platform
- Workspace booking confirmations and notifications
- Community event and facility update communications
- Opt-in/opt-out records for marketing communications
- A2P messaging consent and compliance records
3. How We Use Your Information
We use your information to:
- Provide workspace services, manage bookings, and facility access
- Process membership payments and manage accounts
- Send booking confirmations, access codes, and facility notifications
- Communicate about community events and workspace updates
- Send marketing communications about our services (with your consent)
- Ensure facility security and safety
- Comply with A2P messaging regulations and carrier requirements
- Maintain records of consent for text messaging programs
- Improve our facilities and services based on usage patterns
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and regulatory requirements
4. A2P Messaging Compliance
Consent Management
- We obtain explicit opt-in consent before sending promotional text messages
- We maintain detailed records of consent, including date, time, and method
- We provide clear opt-out instructions in every marketing message
- We honor opt-out requests within 5 minutes of receipt
Message Content and Frequency
- We clearly identify ourselves as the sender in all messages
- We provide accurate information about message frequency
- We include standard carrier charges disclaimers
- We do not send messages outside permitted hours (8 AM – 9 PM local time)
Carrier Compliance
- We register our messaging campaigns with wireless carriers as required
- We maintain compliance with CTIA guidelines and carrier policies
- We implement proper message throughput controls
- We monitor and respond to carrier feedback and filtering
5. Information Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in our operations
- SMS/messaging service providers for A2P compliance
- Wireless carriers for message delivery and compliance verification
- Legal authorities when required by law or to protect our rights
- Business successors in case of merger, acquisition, or sale
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication measures
- Regular security assessments and updates
- Secure data centers and infrastructure
- Employee training on data protection
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Withdraw consent for text messaging programs
- Request a copy of your data
- File complaints with regulatory authorities
Text Message Opt-Out
To stop receiving text messages, reply STOP to any message or contact us at [contact information].
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill transactions
- Comply with legal obligations and regulatory requirements
- Maintain A2P compliance records (minimum 4 years)
- Resolve disputes and enforce agreements
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.
10. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our Service.
13. Contact Information
For questions about this Privacy Policy or our privacy practices:
980 Spaces
Email: connect@980spaces.com
Phone: 561-4192500
Address: 980 N. Federal Hwy #110 Boca Raton, FL 33432
Website: connect.980spaces.com